khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 5200414775
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to complete the login process. This will allow you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still unable to receive an OTP, try clicking on "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support via email to help facilitate the account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. After reinstalling, you can log in and start playing without any issues.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only possible for the money earned from gaming, not including bonus amounts. The earnings are exclusive to the money won while playing games in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can be frustrating, but it's worth noting that it's not a standard part of the overall process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with a bonus can be withdrawn. This means the bonus winnings are yours to keep, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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